Now Hiring - Sales Business Analyst in Muskego, WI

Join a Milwaukee Journal Sentinel Top Workplace hall of fame company, 13 years in a row! Maybe it’s our focus on employee culture, maybe it’s the generous time off, or just that we are an Employees First company altogether (check it out), but there’s a reason why you’ll find most of our employees have made Inpro their career, not just a job. We are currently seeking a motivated CRM Business Analyst to join our team. This is a hybrid position with the opportunity to work from home two days per week.
Primary Duties:

• Ability to work with the appropriate business units to translate business requirements into technical specifications for Salesforce
• Contribute new workflows, and ideas
• Identify risks that threaten project success and recommend workarounds
• Ensure systems runs smoothly by testing and documenting improvements
• Develop and test technology solutions
• Coordinate testing of new developments and collect approvals and feedback
• Assist in managing the support queue for required system changes
• Promote business adoption of system capabilities and features
• Work on projects related to improving the user experience
• Remain current with Salesforce enhancements and industry trends

Key Responsibilities:

• Ability to work effectively with various departments
• Ability to respond to project deadlines
• Creativity and ability to think critically about current processes
• Effectively communicate through good oral and written skills
• Solicits input from others
• Adhere to company policies
• Other duties as assigned

• Job Specifications:*

• Highly motivated with the ability to work independently and in a collaborative environment
• Capable of declarative development within sandboxes in Salesforce
• High degree of solving complex problems

Job Relationships:

• Reports to Lead Salesforce Business Analyst
• Works and coordinates activities with IT and the appropriate business units

• Requirements:*

• Bachelor’s Degree in business or a related field or related experience
• Minimum one year of experience with Salesforce or three years of CRM experience
• Experience with systems analysis and declarative development

Benefits:

• Hybrid position
• Health insurance
• Dental insurance
• 401(k) with 25% company match
• Flexible spending account
• Tuition reimbursement
• Generous paid time off
• Employee assistance program
• Vision insurance
• Employee discount
• Life insurance
• Referral program

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Job Type: Full-time